Sales
Sales Activity Management
SFA & CRM
Plan and manage all sales activities efficiently!
The SFA and CRM functionalities natively integrated into Senior Software’s ERP solution provide support to sales teams and allow for optimal management of sales activities, customer data analysis and more.
Whether you need an SFA software that focuses on the sales process or a CRM solution that takes into account all interactions between the company and the customer, with the ERP system you benefit from:
- Optimal management of marketing and sales activities
- Reduction of time dedicated to pre-sales and post-sales activities
- Improvement of customer interactions and workflows
- Maximization of field agents' productivity
- Increase in company profitability and decrease in costs
FEATURES
Improve customer relationships and interactions and gain full control over sales operations!
By implementing a solution for managing customer and partner relationships, as well as the various activities carried out by sales employees, companies can automate and optimize the activity of the entire team and improve customer and partner relationships.
Flexibility
Accessibility
Integration
Adaptability
Senior Software’s systems are much more flexible than the old software that we used. The ERP suite shows superior functionalities and allows the integration of a larger array of activities, such as sales requesting, emailing and reporting, communicating through tasks, etc. Thanks to the system being adapted to our own work flow, we started using the bidding module, we managed to include our supplying policies in the respective module’s grids, we’ve adapted all reports per our needs and we also started to keep our accounting in the same ERP.
CRM
Develop profitable business relationships with the help of CRM functionalities!
Perfectly integrated with the ERP solution, the CRM component contributes to a better organization of resources and to the optimization of customer relationship management. The system allows quick access to accurate and updated information about sales, customers and stocks, providing increased visibility at every stage of the sales process. In addition, it helps you to:
- Eliminate manual tasks, giving employees the opportunity to dedicate more time to customer interactions
- Get access to updated data, thus having the opportunity to respond to customer requests in a short time
- Improve the quality of services offered, personalizing them according to the specific needs of each customer
- Optimize marketing processes through efficient segmentation of the target audience and detailed analysis of results
SFA
Optimize sales activities and increase the productivity of field teams with the SFA application!
The solution for automating and optimizing the activities carried out by sales agents allows distributors and manufacturers to improve their field operations and increase profitability.
- Minimize the time dedicated to pre-sales and post-sales activities thanks to mobile terminals
- Reduce operational costs, returns and errors that occur in the sales or delivery process
- Optimize sales operations and improve most of the company's workflows
- Maximize agent productivity through quick access to sales history and other relevant data
WHAT CUSTOMERS SAY
Nett Front increased order volume by 30% with the help of software systems
Thanks to the CRM functionalities in the system, it is much easier for us to access the history of interactions with each client and plan future activities in relation to them. We also have a centralized record of clients, reports, but also data related to marketing products, as well as market requirements.”
MOBILITY
Customize the sales stages and generate more opportunities!
Sales teams are in direct contact with customers and prospects and are best placed to understand their needs. With CRM and SFA applications, users can quickly capture customer feedback and other market information, enabling them to identify and capitalize on sales or business development opportunities in the shortest possible time.
